Salesforce.com For Dummies, 3rd Edtion

 

This book guides you step-by-step to give your organization maximum results from Salesforce.com.

Salesforce.com is like an assistant for your sales, customer service, and marketing efforts — one that never takes a day off and never asks for a raise. Because it’s an Internet service, you sign up and log in through a browser, and it’s immediately available. Salesforce.com For Dummies, 3rd Edition shows you how to choose the right edition of Salesforce.com, and then how to use it to:

    Prospect, manage accounts, develop contacts, and calculate forecasts
    Manage your customers and your teams, and close more business
    Analyze, migrate, and maintain your data
    Track and resolve customer service issues
    Generate and pursue more sales leads and boost your revenue
    Use Salesforce with Google AdWords and manage your Internet marketing
    Integrate Salesforce.com with ERP applications for greater value
    Make sales data available to sales reps, managers, and executives
    Follow the sales process from lead to close and see how to maximize your productivity
 

Title Salesforce.com For Dummies, 3rd Edtion
Author(s) Tom Wong, Liz Kao
Publisher: For Dummies; 3 edition (August 4, 2008)
Paperback 262 pages
Language: English
ISBN-10: 0470318120
ISBN-13: 978-0470318126
eBook:  Download